TERMS AND CONDITIONS
ABN 81 681 833 068
By purchasing from The Luxe Archives you are agreeing to our terms of sale as stipulated below:
The terms "we," "us," or "our" refers to The Luxe Archives
"You", "buyer", "purchaser" or "customer" refers to the individual or entity making a purchase from us.
Payment, refunds and relevant fees
- All listed prices are inclusive of relevant fees (postage and PayPal processing fees).
- All prices stated are in AUD (Australian Dollars) and are inclusive of GST (Goods & Services Tax).
- All sales are final with no returns or refunds.
- Refunds will only be given if the item condition is significantly different from what was described in the description in accordance with Schedule 2 of the Competition and Consumer Act 2010 (Cth).
Authenticity
In accordance with relevant legislation and government bodies within Australia including (but not limited to):
- Copyright Act 1968 (Cth)
- Trade Marks Act 1995 (Cth)
- Competition and Consumer Act 2010 (Cth)
- Criminal Code Act 1995 (Cth)
- Australian Competition and Consumer Commission (ACCC)
- Intellectual Property (IP) Australia
We uphold a strict authenticity policy for all our goods. Each item sold goes through a multi-step authentication process to ensure authenticity. In the very unlikely event that the item is proven to not be authentic, a refund with be processed within 24 hours.
If you require third-party authentication prices start at $20 AUD for authentication through Luxury Authentication Australia. Please note that we are not affiliated with Luxury Authentication Australia and that you will be bound by their own terms and conditions.
For more information regarding Luxury Authentication Australia’s terms and conditions please review:
https://www.luxuryauthentication.com.au/terms-and-conditions/
Domestic Postage
- Domestic parcels (located within Australia) are shipped through regular parcel post with tracking via Australia Post.
- Once payment has been processed and verified, parcels are shipped from our location within 1-3 business days.
- An Australia Post tracking number will be provided to you.
If you require more information on domestic postage via Australia Post please review their website:
https://auspost.com.au/sending/parcels-australia/parcel-post#postage
International Postage
- International parcels (outside of Australia) are shipped via Australia Post with tracking.
- We only post to United States of America, New Zealand, Canada, England, Ireland, Scotland. Once payment has been processed and verified, parcels leave our location within 1-3 business days.
- An Australia Post tracking number will be provided to you.
https://auspost.com.au/sending/parcels-overseas/standard
Postage Liability
Once the parcel has left our location, we are not responsible once the goods have departed our location. We are not liable for any loss, damage, delay or theft of parcels that may occur through transit via Australia Post. As a customer it is your responsibility to have provided the correct address and any specific requests prior to postage, including specific delivery instructions. Please ensure that if you reasonably expect that you will not be home to receive the parcel that you provide an alternative address that ensures the safe delivery of the parcel. Any additional costs incurred due to incorrect shipping information provided by the customer will be the customer’s responsibility.
Disclaimer
The Luxe Archives is an independent entity and is not associated nor affiliated with any of the designers mentioned. All copyrights, trademarks, and intellectual property rights pertaining to the mentioned brands are solely retained by their respective owners.
Caveat Emptor
All items are sold as-is, based on the condition and imagery provided in the product description. We encourage you to carefully review all item descriptions before completing your purchase. Please note that due to their vintage nature, items may show signs of wear or have slight variations. Unless otherwise specified, no product will be in brand new condition. Please do manage expectations as all items are preloved and may show signs of wear.
You acknowledge that all goods are in ‘pre-loved’, ‘fair’ or ‘used’ condition which means that there may be material wear or damage as disclosed in the description. We intend to list all items that are described in a manner that is transparent and reflective as to the condition of the garment or item. The Buyer understands and accepts that the purchase is made without any express or implied warranties, except as explicitly stated in this agreement. We disclaims any and all liability for any defects, damages, or deficiencies associated with the property, goods, or services, whether known or unknown, which may be discovered subsequent to the purchase.
You must assume all risks associated with the purchase, including but not limited to, any issues related to quality, condition, functionality, and fitness for a particular purpose. You acknowledge that you have conducted your own due diligence and rely solely on their own judgment in making the purchase. Any reliance on information provided by us, whether verbal or written, is done at the Buyer's own risk.
Due Diligence
You acknowledge that the items sold at The Luxe Archives are vintage and designer goods, which may exhibit signs of wear, aging, or previous use. You agree to conduct thorough due diligence and inspection of each item prior to purchase. This includes, but is not limited to, examining the condition, authenticity, quality, and any potential defects of the items.
You are encouraged to request any additional information or documentation from us that may assist in their evaluation of the items. The Luxe Archives will make reasonable efforts to provide accurate and comprehensive information about each item, including its provenance, materials, and any known imperfections.
You accept that all sales are final, and items are sold "as-is" with no warranties, express or implied, regarding their condition, authenticity, or suitability for any particular purpose. You understand and agree that it is your responsibility to ensure that the items meet their expectations and requirements before completing the purchase.
By proceeding with the purchase, the Buyer confirms that they have conducted their own due diligence to their satisfaction and accepts the items in their current state. The Luxe Archives shall not be held liable for any issues arising after the sale is completed in strict compliance of the relevant Australian consumer law provisions.
Copyright & Intellectual Property
- All images, bodies of text and videos respectively belong to The Luxe Archives. Reproducing any of our material without permission or consent is strictly prohibited.
- All intellectual property rights associated with our products and brand are protected. You may not reproduce, distribute, or modify any copyrighted material without our prior written consent.
Further remarks
- To place an order, select the desired items from our online store and proceed to checkout. You must provide accurate and complete information for your order to be processed successfully. We reserve the right to refuse or cancel any order at our discretion.
- By placing an order with us, you consent to the collection, use, and disclosure of your personal information as outlined in our Privacy Policy.
- We reserve the right to modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
- If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
- In order to avoid disappointment, we do not hold items; all items are sold on a ‘first serve’ basis.
If you seek further clarification or have any questions or concerns of our terms and conditions of sale, please email us at contact@theluxearchives.com